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DELIVERY AND RETURN POLICY
- General provisions.
1.1. These Rules of Purchase and Sale of Goods (hereinafter referred to as the Rules) are a legal document binding on the Parties, which establishes the rights, obligations and responsibilities of the Buyer and the Seller when purchasing goods by e-mail. in the store www.solispro.eu.
1.2. The seller reserves the right to change, amend or supplement the rules at any time in accordance with the requirements established by law. The Buyer is informed about the changes by e-mail. shops on the solispro.eu website. When the buyer purchases e-mail. in the solispro.eu store, the applicable Rules are valid at the time of placing the order.
1.3. Buy goods by e-mail in the solispro.eu store you have the right to:
1.3.1. able-bodied natural persons, i.e. persons who have reached the age of majority and whose capacity is not restricted by court order;
1.3.2. minors between the ages of 14 and 18 with the consent of their parents or guardians, unless they are self-employed;
1.3.3. legal entities;
1.3.4. authorized representatives of all the above persons.
1.4. By approving the rules, the seller also guarantees that in accordance with 1.3. the Buyer has the right to purchase the goods by e-mail. in the store solispro.eu.
1.5. The Agreement between the Buyer and the Seller shall be deemed concluded from the moment when the Buyer e. In the solispro.eu store, after creating a shopping cart, specifying the delivery address, choosing the payment method and getting acquainted with the Seller’s rules, click the “Confirm order” button (see item 5 “Order of goods, prices, payment procedure, terms”).
1.6. Each contract concluded between the Buyer and the Seller is stored by e-mail. in the store solispro.eu. - Protection of personal data.
2.1. When ordering goods, the Buyer must indicate in the relevant information fields provided by the Seller the personal data of the Buyer necessary for the proper execution of the order of goods: name, surname, delivery address, telephone number and e-mail. The received data is used only for invoicing and sending the parcel. Doumenys are protected in accordance with the laws in force in Lithuania.
2.2. By approving these rules, the Buyer agrees that 2.1. The personal data of the Buyer provided in point 1 would be processed by e-mail of the sale of goods and services. in the store solispro.eu, for the purposes of analysis and direct marketing of the Seller’s activities.
2.3. By agreeing to the processing of the Buyer’s personal data by the Seller’s e-mail for the sale of goods and services. in the store solispro.eu, the Buyer also agrees that the e-mail specified by the Buyer information messages necessary for ordering the goods would be sent to the e-mail address and telephone number. - Buyer’s rights and obligations.
3.1. The buyer has the right to withdraw from the purchase and sale agreement with the e-mail. in the solispro.eu store, notifying the Seller thereof in writing (by e-mail, indicating the product to be returned and its order number) no later than within 14 (fourteen) working days from the date of delivery of the item.
3.2. Rules 3.1. The Buyer may exercise the right provided for in paragraph 1 only if the product (handbag) has not been damaged or its appearance has not substantially changed, nor has it been used.
3.3. The buyer undertakes to accept the ordered goods – and to pay the agreed price for them.
3.4. If the data provided in the Buyer’s registration form changes, the Buyer must update them immediately.
3.5. The buyer undertakes not to pass on his login details to third parties. If the Buyer loses the login data, he must immediately inform the Seller by the means of communication specified in the “Contacts” section.
3.6. Buyer using email in the solispro.eu store, agrees with these Purchase and Sale Rules and undertakes to comply with them and not to violate the legal acts of the Republic of Lithuania. - Seller’s rights and obligations.
4.1. The Seller undertakes to create all conditions for the Buyer to use the e-mail properly. shops solispro.eu services.
4.2. The Seller undertakes to respect the Buyer’s right to privacy of the Buyer’s personal information specified in the e-mail. store registration form.
4.3. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer. - Ordering goods, prices, payment procedure, terms.
5.1. El. in the store solispro.eu Buyer – can buy 24 hours a day, 7 days a week.
5.2. The Agreement is effective from the moment the Buyer clicks the “Confirm Order” button.
5.3. Product prices e-mail in the solispro.eu store and in the completed order are indicated in euros, including VAT.
5.4. The buyer pays for the goods – using e-mail. in banking – it is a prepayment using the e-mail used by the Buyer. banking system.
5.5 All payments are made through Paysera, which meets all the strictest security requirements, so you will have no problems with billing and will not have to question the security of your data.
5.6. The buyer undertakes to pay for the goods immediately. The consignment of goods begins to be formed and the term of delivery of goods p found to be calculated only upon receipt of payment for the goods. - Delivery of goods.
6.1. The buyer, having chosen the delivery service at the time of ordering, undertakes to indicate the exact place of delivery of the goods.
6.2. Delivery takes place via the courier service.
6.3. Delivery is paid depending on the sizes and quantities of the goods.
6.4. The Seller delivers the goods to the Buyer within 5-20 working days. These terms are preliminary and do not apply in cases when the required goods are not in the Seller’s warehouse and the Buyer is informed about the shortage of the ordered goods. At the same time, the Buyer agrees that in exceptional cases the delivery of goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately and agree on the conditions of delivery of the goods.
6.5. In all cases, the Seller is released from liability for violation of the terms of delivery of goods, if the goods are not delivered to the Buyer or are not delivered on time due to the fault of the Buyer or due to circumstances beyond the control of the Seller.
6.6. In all cases, the Buyer must immediately inform the Seller if the consignment is presented in a sealed or otherwise damaged package, if the consignment contains unsolicited goods or their incorrect quantity, incomplete goods. - Product quality, guarantees.
7.1. Each email the details of the product sold in the store are indicated in the description of this product.
7.2. The seller is not responsible for the fact that the e-mail. the goods in the store may not correspond in their color, shape or other parameters to the actual size, shape and color of the goods due to the characteristics of the monitor used by the Buyer. - Return and exchange of goods.
8.1. Deficiencies of the sold goods are eliminated, low-quality goods are replaced or returned in accordance with the 2001 Decree of the Minister of Economy of the Republic of Lithuania. June 29 by order no. 217 “On Approval of the Rules of Return and Exchange of Items” approved by the Rules of Return and Exchange of Items. In all cases, the money for the returned goods is transferred only to the payer’s bank account.
8.2. To return the item (s) in accordance with Article 8.1. The Buyer may do so within 14 (fourteen) working days from the date of delivery of the goods to the Buyer, informing the Seller by the means of communication specified in the contact section, indicating the name of the returned goods, order number and reasons for return.
8.3. When returning the goods to the buyer, the following conditions must be met:
8.3.1. the returned goods must be in the original neat packaging;
8.3.2. the goods must be undamaged by the Buyer;
8.3.3. the product must be unused without losing its appearance (undamaged labels, peel-off protective film, etc.) This item does not apply in the event of the return of a defective product;
8.3.4. the returned product must be in the same configuration as the Buyer received it;
8.3.5. when returning the goods, it is necessary to present the document of its purchase.
8.4. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with 8.3. the return procedure laid down in Article - Liability of buyer and seller.
9.1. The Buyer is fully responsible for the accuracy of the personal data provided by the Buyer. If the Buyer does not provide accurate personal data in the registration form, the Seller is not responsible for the consequences and acquires the right to claim compensation for direct losses incurred by the Buyer. - Marketing and Information.
10.1. The seller may initiate the email at its discretion. store various promotions.
10.2. The seller has the right to unilaterally, without separate notice, change the terms of the shares, as well as cancel them. Any change in the terms and conditions of the shares is valid from the moment of their announcement until the moment of suspension / cancellation, unless otherwise stated in the terms and conditions of the share.
10.3. The Seller shall send all notices by the means of communication specified in the Buyer’s registration form.
10.4. The Buyer shall send all notices and questions to the Seller by e-mail. by phone and e-mail specified in the “Contacts” section of the store. email addresses.
10.5. The Seller shall not be liable if the Buyer does not receive the sent information or confirmation messages regarding the network connection, e-mail service providers’ network disruptions. - Final provisions.
11.1. These Rules of Purchase and Sale of Goods have been drawn up in accordance with the laws and legal acts of the Republic of Lithuania.
11.2. All disputes arising out of the implementation of these Rules shall be settled by negotiation. If no agreement is reached, disputes shall be settled in accordance with the laws of the Republic of Lithuania.